policies

Every product is wickedly handmade in our studio or hand-picked by us because we loved it and hope you would too.

The Wild Cauldron is a division of Wicked Witch Productions LLC.

email thewildcauldron@gmail.com or call/text 848.628.4585

By shopping with The Wild Cauldron, you are agreeing with all terms and conditions listed on this online store.You agree that the laws of the State of New Jersey will govern these terms and conditions of use and dispute of any sort that might arise between you and our companies.

PRIVACY

All information provided to The Wild Cauldron will be kept confidential and not given to any third parties.

SHIPPING/RETURNS/REFUNDS

Please contact orders@thewildcauldron.com regarding any order discrepancies within 48 hours of receipt.  Please provide order number, issues and photos, if possible.  We do not except returns of any opened personal hygiene product (soap, lotion, perfume, etc.) for health reasons.  Please check your packaging prior to opening.  We’re human.  If we sent the wrong thing by accident, we are more than happy to replace anything that wasn’t open.

If for some reason we need to issue a refund, they are done every Friday before close of business (6pm EST).

Orders are shipped with tracking via USPS within 3-5 business days.  Custom order shipping time vary on a case-by-case basis.  Details on shipping of all custom and wholesale orders will be provided in writing at time of order.  We strive to have all custom orders on their way to you within 10 business days or sooner.  At this time, we do not ship outside of the continental US.

If your package arrives open or damaged, please DO NOT throw out packaging.For us to file an insurance claim, we need the original packaging and photos.Please let us know within 48 hours so we can take the appropriate steps to rectify.

DELIVERY / LOCAL PICK UP

If you are in the Union County NJ area and would like to schedule pickup or delivery, please call the shop to make arrangements.

If you are attending one of our shows and would like to pick up, please make arrangements.

In either of these instances, payment still needs to be made in full at time of order.

PAYMENT

Payment is due at the time of order.  We accept Cash, Paypal, Venmo and Square for all internet orders.    We DO NOT accept checks.

WHOLESALE ORDERS

If you have a Brick and Mortar shop within the United States and are interested in carrying The Wild Cauldron line of products, please email us or call the studio.

TAXES AND FEES

Customers in the State of New Jersey are subject to current NJ State Sales Tax.

CUSTOM ORDERS

All custom orders require 50% deposit.  We will submit the design to you for approval.  Once the design is approved, the balance is due prior to production.

TERMS

Products are used at your own risk.  We are not medical professionals, nor do we presume to give medical of any kind. Please consult a medical professional, doctor of homeopathic medicine or a licensed natural pharmacy. The Wild Cauldron is not responsible for the use (or misuse) of any product.

Ingredients are listed in the description and most product labeling. If irritation occurs, discontinue use immediately.  If irritation continues, seek the advice of a medical professional.

It is not recommended to use certain essential oils or essential oil products while pregnant or nursing; for children or animals; taken internally without proper consultation; or applied directly to the skin without dilution.  Again, we are not medical professionals and it is your responsibility to research and consult a medical professional as necessary.

The Wild Cauldron makes no medical claims, and therefore is not registered with the FDA.  Products are not intended to diagnose, cure, treat or prevent disease or ailment.  All products are used at your own risk.

Use caution when using any wax products, warming oils and/or accessories, products get hot.  Do not leave open flames unattended.  Use of all products are at your own risk.

All metaphysical purchases cannot be “guaranteed” to be life-changing.  As with all things magical, it is about emotion, desire and intent.  There is not a “cure-all” fix for anything in life.  Please go in love and light.

By purchasing from The Wild Cauldron, you are agreeing to our Terms as listed above.

TRADEMARK

The Wild Cauldron logo and business name are under trademark.

GIFT CERTIFICATES/GIFT BASKETS/PARTY FAVORS

Gift Certificates are available in $25 increments on the website.

To create a custom gift basket or themed party favors, please email us or call the studio.

If you need to add a gift card or note, please email us the information.

FRAGRANCE IS A FUNNY THING

We want you to love our products and the scents that you choose, but scents and preferences are subjective.I have made a lot of products out of my comfort zone, because they sell, but aren’t my personal favorites.We try to make our descriptions as through as possible, but in the end, may not be someone’s choice.That said, we suggest trying one (or some) or our sampler packages.

EXTRAS

We often throw in samples of overpours or new scents.Please let us know what you think!