policies

POLICIES – PRIVACY

All credit card, payment, shipping & contact information provided to this website will be kept confidential & not given to any third parties.

POLICIES – SHIPPING/RETURNS/REFUNDS

Please contact orders@thewildcauldron.com regarding any order discrepancies withing 48 hours of receipt.  Please provide order number, issues and photos, if possible.  We do not except returns of any opened personal hygiene product (soap, lotion, perfume, etc.) for health reasons.  Please check your packaging prior to opening.  We’re human.  If we sent the wrong thing by accident, we are more than happy to replace anything as long as it wasn’t open.

If for some reason we need to issue a refund, they are done every Friday before close of business (6pm EST).

Orders are shipped with tracking via USPS within 3 business days.  Custom order shipping time vary on a case-by-case basis.  Details on shipping of all custom and wholesale orders will be provided in writing at time of order.  We strive to have all custom orders on their way to you within 10 business days or sooner.  At this time, we do not ship outside of the continental US.

If you are local and chose to pick up, or arrange delivery, please contact us to make arrangements.

 

POLICIES – PAYMENT

Payment is due at the time of order.  We accept Paypal and Square for all internet orders.    We do not accept checks for personal orders and only on a case-by-case basis for wholesale customers.

 

POLICIES – TERMS

Products are used at your own risk.  We are not medical professionals, nor do we presume to give medical of any kind. Please consult a medical professional, doctor of homeopathic medicine or a licensed natural pharmacy. The Wild Cauldron is not responsible for the your use  (or misuse) of any product.

Ingredients are listed in the description and most product labeling. If irritation occurs, discontinue use immediately.  If irritation continues, seek the advice of a medical professional.

It is not recommended to use certain essential oils or essential oil products while pregnant or nursing; for children or animals; taken internally without proper consultation; or applied directly to the skin without dilution.  Again, we are not medical professionals and it is your responsibility to research and consult a medical professional as necessary.

The Wild Cauldron makes no medical claims, and therefore is not registered with the FDA.  Products are not intended to diagnose, cure, treat or prevent disease or ailment.  All products are used at your own risk.

Use caution when using any wax products, warming oils and/or accessories, products get hot.  Do not leave open flames unattended.  Use of all products are at your own risk.

All metaphysical purchases cannot be “guaranteed” to be life-changing.  As with all things magical, it is about emotion, desire and intent.  There is not a “cure-all” fix for anything in life.  Please go in love and light.

By purchasing from The Wild Cauldron, you are agreeing to our Terms as listed above.

 

COPYRIGHT

The Wild Cauldron logo and business name are under copyright/trademark.  Product photography and label graphics are created specifically for The Wild Cauldron (unless otherwise noted).  Stock photos may have been used in some category photos and were provided by the manufacturer or purchased directly from stock photo gallery.